Personal de Galapagos Islands.com

Jim is British and works with the team in Quito to make sure all those things behind the scenes operate smoothly so that your experience in Galapagos is a memorable one. Jim has extensive international business experience through his prior employments with General Motors and Ernst & Young.

María Antonieta estudió administración de turismo, tiene más de 15 años en la industria. La mayor parte de su experiencia ha sido relacionada con la venta y operación de paquetes dentro del Ecuador, especialmente las Islas Galápagos. Ha trabajado en algunas agencias de viajes y operadores en Ecuador. Habla fluidamente inglés y tiene un buen nivel de alemán.

Maria Elena estudió biología en la Pontificia Universidad Católica de Quito, se enamoró del turismo cuando empezó a trabajar como Guía Naturista de Turismo en la cuenca ecuatoriana del Río Amazonas. Tiene gran experiencia y conocimiento del Ecuador ya que trabajó como guía turística por más de 18 años; se ha relacionado con la venta y operación de cruceros de lujo de Galápagos desde el 2000. Habla fluidamente inglés, francés y español (su lengua materna), además tiene conocimientos de italiano y alemán

Lilian studied at the Equinox University of Technology in Quito and graduated with a degree in Tourism Administration and Management. She has six years of experience working in the Incoming Tourism department. She thoroughly enjoys her profession, works with a lot of love, and is very happy to help organize the tours and services that guests enjoy while exploring Ecuador.

Lorena has been working in tourism for approximately four years. She began working in the Operations Department for mainland Ecuador and Galapagos tours. Later, she started working in sales for international travel agencies from England, Sweden, Denmark and Germany.

Daniela studied at the University of Tourism Specialties and got her degree as a National Tourist Guide. She joined to the GalapagosIslands.com´s family in October, 2009, and is now working in the Sales department.

Grace studied Tourism Administration and has been in the travel industry for more than 12 years. She has worked at airports and hotels, but her real passion is sales. Grace has worked with international travel agencies and tour operators from England, Australia, Germany, France, USA and is now assisting direct passengers from all over the world. She has just joined the GalapagosIslands.com family in 2011.

Marcia has been working in the tourism industry since 1998. Although her studies are in Literature, she discovered that her passion is in tourism sales. Marcia has worked with Galapagos operators managing hotels, yachts and diving sales, and has lived in Puerto Ayora. She is currently finishing her studies to become a National Tourist Guide. She joined Galapagosislands.com in May 2011.

Cristina works in our Home Sales Department, and she is glad to assist you in your travel needs and interests. She has been working in tourism for nearly eight years, and she is a Business Technician who speaks English German, and Spanish.

Olga Salazar has a degree in tourism from Equinox University of Technology in Quito and has over twenty years of experience in the field. She has worked as a tour leader in Ecuador and other countries of South America. She has collaborated with several travel agencies in the areas of administration, operations and sales. She speaks fluent Spanish and communicates at a high level in both German and English.

Jessica Saltos is a Galapagos Islands native and has been working in the tourism industry for 21 years. She holds a degree as a Tourist Management Engineer and has experience specializing in tours to Galapagos. She works with our company in the home sales department where her vast knowledge of Galapagos and Ecuador allows her to best assist clients.

Andrea has been woking on sales for three years. Her specialization is the ecotourism. She has being in charge of French, Dutch and israelian market. She's also a tour guide who speaks four languages. French, Italian, English and Spanish.

Salome studied Tourism Operations at the San Francisco University of Quito.  Previously, she worked in the Tourism and Environmental Education Departments at an ecological foundation. She has been working in sales and operations since 2007. She speaks fluent English and Spanish.

Magus Cuisana has a degree in Tourism Administration with a minor in Ecotourism from Quito's Catholic University. She has been working in the Ecuadorian tourism industry for more than 11 years coordinating and selling programs for the international market. She also worked as a guide in a private reserve and speaks Spanish and English.

Pablo has been working for 8 years in the tourism industry. He earned his degree as a National Tourist Guide and is very knowledgable about Ecuador and its tourist offerings. His specialty is in tailoring trips to specific needs and interests of customers.

Paola studied Ecotourism, which was a great opportunity to travel around Ecuador, learning about different cultures and natural areas of the country. This inspired her to share more about Ecuador with those interested in visiting. Paola has worked with many important local tour operators, both in the Sales and Operations Department.

Veronica works in our Home Sales Department and has been working in tourism for almost nine years. She has a degree as an Engineer in Tourist Business Administration from the Equinox University of Technology in Quito and she is also a certified National Guide in Ecuador. Veronica has been part of our company since May 2009 and speaks both English and Spanish and understands French.

Angie is in charge of the Galapagos Land Operations section. She studied Ecotourism at the Catholic University in Quito, a program that allowed her to travel all over Ecuador and gain experience in hotel management. Her passion for travelling has taken her all over the world including the U.S. and the Middle East and she shares this enthusiasm with clients. She is fluent in English and Spanish.

Trabaja en la asistencia del Departamento de Operaciones y Ventas de Galapagos Islands.com, ante cualquier necesidad que los pasajeros y el equipo de vendedores pueda tener. Ella hace las reservaciones a los cruceros y hoteles.

Diana estudió Turismo Histórico y Cultural en la Universidad Central. Ha estado trabajando en GalapagosIslands.com desde abril 2011. Ella trabaja en el Departamento de Asistencia de Ventas, a su cargo se encuentra la disponibilidad, reserva de hoteles y confirmacion de servicios. Diana está estudiando Inglés y Portugués para proveer la mejor asistencia posible.

Andrea Moreno gives assistance to Sales.

Estudió en la UCT y obtuvo su título en Ingeniería en Gestión Turística. Ha tenido la oportunidad de viajar por todo el Ecuador conociendo las principales atracciones turísticas. Ingresó a la Familia Haugan desde enero de 2010 en el departamento de ventas como asistente de ventas.

Patricia Zambrano estudió Administración Hotelera y es Asistente de Ventas. Ella es la encargada de comprobar la disponibilidad en los cruceros, reserva de hoteles, y confirmar que los servicios de pasajeros están listos a su llegada a Ecuador.

Daniela studied Tourist Administration and has worked in the tourist industry for nearly twelve years. She has extensive experience arranging tours throughout Ecuador. She speaks English, Spanish and Italian.

Daniela estudió Dirección de Empresas Turísticas en la Universidad de Especialidades Turísticas en Quito, Ecuador. Ella está trabajando para Galapagos Travel Center en el Departamento de Operaciones y está a cargo de coordinar los tours. Sus responsabilidades incluyen la emisión de tarjetas de control de tránsito, prestación de servicios de vales para los turistas, y ayuda con billetes de avión. Le encanta trabajar para Haugan. Daniela habla cuatro idiomas: Inglés, alemán, español y un poco de francés. Ella es muy amable, cordial y siempre dispuesto a ayudar!

Geovanna Padilla holds an engineering degree in Hotel and Tourism Companies Management from the University of Technology America. She has experience in project design in the field of tourism. She works for us as assistant to the Galapagos Land Department and is responsible for verifying the availability of services required by the various tours.

Él se graduó en la Universiad de Especialidades Turísticas "UCT" como Ingeniero en Administración de Empresas Turísticas. Trabajo en Galapagos Travel Center desde Septiembre del 2009, actualmente se encarga de las reserva y emisión de tickets aéreos.

Washington is the person who actually purchases tickets and ensures that all the proper documents are in order.

José Egas is in the Operations department.

Andrés tiene un título en ingeniería en sistemas obtenido en Toronto, Canadá. Andrés es el WebMaster de Galapagos Islands.com. Está a cargo de la optimización, desarrollo web, información en los sitios. Habla fluidamente inglés y español.

Rene studied Graphic Design at the Metropolitan University and has extensive knowledge of multimedia, programming and web development. He currently works in the marketing department in charge of corporate image and advertising. He joined our team in June 2010.

Maria Belen has been working for Galapagos Travel Center for two years. She earned her degree in Tourist Administration at the University of Tourism Specialties. She has worked for the sales and operation departments but currently works on coordinating the activities of the Marketing Team. She speaks English.

Elisa works as Head of Business Development for Galapagos Travel Center. Her activities in the company include developing international marketing stratgies, promoting the brand, and enhancing B2B client relationships. Elisa received her M.B.A. from the Price College of Business at the University of Oklahoma.

Edison estudia Ingeniería de Sistemas en la Unversidad Tecnológíca América, tiene conocimientos de diseño gráfico, diseño web, fotografia, edición de audio & video. Se incorporó a nuestro equipo en diciembre de 2011. Él trabaja en GalápagosIslans.com en el área de desarrollo web. También es responsable en el apoyo con las herramientas de comunicación utilizadas por el personal de ventas.

Jorge studied Computer Engineering at the ESPE University. He is in charge of IT and ensures the smooth functioning of our computer systems. He also works to update and revise our web pages in order to provide our customers the best information available. He speaks a fluent English as well as some French and is always willing and glad to help with technical needs.

Gabriela majored in Tourism Administration and Natural Area Conservation at the Equinox University of Technology. She currently works as a Marketing Assistant and is in charge of researching, creating, and publishing the best promotions available, so customers can receive the best deals for their Galapagos adventure.

Vinicio holds a Commercial Engineering degree and has worked for 20 years in Administrative and Financial Accounting as Chief Accountant, assisting managers of each company. He specializes in IATA Travel Agencies, GPS Tourism Operators, and LAND Services. Vinicio started working for Galapagos Travel Center in May 2011. His responsibility is to organize Financial Accounting as well as coordinating the flow of processes in order to assist the different areas of the organization.

Marcia Cujilema graduated from Andres Bello High School and is currently studying Foreign Commerce at the Autonomous University of Quito. She has been working with our company since July of 2011 in the Accounting Department. Her responsibilities include paying suppliers in Galapagos.

Denisse has worked for Galapagos Travel Center for one year. Her main responsibility is to coordinate outgoing payments. She is currently studying Marketing Technology and works in the Accounting Department.

Mayra works in as a department assistant for the finance team. She has studied at the Central University of Ecuador and she specializes in Accounting and Auditing.

Andrea Salas works in the finance department.

Ruben is studying accounting and auditing at the International University of Ecuador. He is in charge of revenue control and has been working with the company since October of 2009.

Lorena Andrade obtained her high school diploma from Simon Bolivar School. She has worked as accounting assistants en other companies and joined our team in August of 2011. She is our system technician and Works in the Accounting Department.

Belen Pastrano has been working for Galapagos Travel Center in the Accounting Department since 2009. One of her main functions is uploading costs of tours into the system. She is currently studying Business Administration at the Polytechnic University of Salesiana.

Teresa is an accounting technologist. She studied in the Dillon Superior Institute and joined Galapagos Travel Center in May of 2011. Her main function is managing payments to suppliers and operators, processes that represent Galapagos tour logistics.

Paúl is in charge of the Human Resources department.

Diego has been working for Galapagos Travel Center since June 2010 and is studying Mechanical Engineering. As our Handyman, Diego helps in the Galapagos Operations Department, taking care of purchases, and aiding with the installations and maintenance of computers. With a big smile, he is always ready and willing to help.

Joining our team in August 2010, Nelly Navas is our English teacher. She studied Applied Linguistics in English and has a master's degree in Education Management. Nelly helps personnel improve their English to enhance customer service.

Mary has been working for Galapagos Travel Center since january 2010. She is in charge of providing the daily morning snack and keeping our offices clean and shining.