F.A.Q. - Frequently Asked Questions

Since the climate is nice all year round, there is no "best" or "better" time to visit the Galapagos. However, you might take other factors, such as high season, low season, and other things into account. Take a look at our "When to go" page to give you a better idea of the best time for you to travel.

You have to fly to Ecuador first, either to Quito or Guayaquil, and from there you will fly to Galapagos.

Both cities have tourist attractions that can be visited before or after the cruise. However, Guayaquil is more of a passing or business city where you can visit the following attractions: Malecón 2000, Seminario (Iguana) Park, La Rotonda Monument, and Barrio Las Peñas. While in the city of Quito you can visit more places like: Ciudad Mitad del Mundo, Colonial Downtown, Cotopaxi Volcano, Mindo Cloud Forest, Otavalo Market, and Papallacta Hot Springs.

The number of days depends on the time you have to make your trip. In the event that you want to visit an attraction in Quito or Guayaquil, it is recommended at least two days before or after your trip to the Galapagos Islands. We offer programs up to 8 days in the mainland. In the event that you want to visit the Amazon Rainforest you will need a minimum of 4 days.

It depends on your time and budget, and also on the length of your cruise. We recommend you discuss this with your trip advisor who will be able to guide you and work on a detailed proposal for you.

Please make sure to arrive in Quito or Guayaquil at least 24 hours before your trip, however, the recommended time is 48 hours.

You have to take a bus from Baltra airport to Itabaca channel, then take a water taxi to cross the channel, and once there, you have to take a taxi to Puerto Ayora.

It depends from where you depart. Flights to the Galapagos leave from both Quito and Guayaquil. If you travel from Quito there will be a short layover in Guayaquil, which is normally about 30 minutes and you do not have to exit the plane. It takes 30 minutes to fly from Quito to Guayaquil and roughly 1 and 30 minutes from Guayaquil to the Islands.

One checked suitcase (44 lbs/ 20kg) and one carry-on bag are allowed. Thank goodness bathing suits and shorts don't weigh that much!

The Galapagos Biosafety Affidavit is a mandatory form required by the Galapagos Biosafety and Quarantine Control Agency for all visitors entering the islands. This measure helps protect the delicate ecosystem by preventing the introduction of invasive species.

Click here to learn more about the process and how you can complete the form online. Once submitted, you will receive a confirmation code via email, which must be presented upon arrival in the Galapagos.

The flight will make a stop in Guayaquil to pick up passengers.

Your flights to and from the Galapagos are completely up to you. You can fly to and from either Quito or Guayaquil.

It is recommended to take the international flight back home, 24 hours after you return to mainland Ecuador. We recommend this option due to possible flight delays. However, if you prefer to travel back the same day, it is possible.

QUITO: The Mariscal Sucre International Airport is located in the town of Tababela, about 11 miles east of Quito. It takes approximately 45 minutes from the airport to the city of Quito. You can either take a taxi or book a private transfer through our company.

GUAYAQUIL: The Jose Joaquin de Olmedo International Airport is located inside the city of Guayaquil, is pretty close to most of the hotels, and taking a taxi is easy.

Most of the operators in Galapagos prefer to book the local flights with Avianca, however there are other airlines like LATAM that offer flights to the islands.

It depends on where you are flying from, we recommend you check with your travel agency to learn more about international flights to Ecuador.

Yes, it is possible to change your flight route before you send the final payment.

We don't offer trip insurance, but we highly recommend purchasing it before your trip.

We recommend reviewing the best travel insurance options with your local travel agency, or you can review it with Allianz or Travel Guard.

For the Galapagos Islands there are no required or recommended immunizations. However, If you intend to spend more time in Ecuador, specifically in the jungle, immunizations are recommended. As this does change from time to time, please check with your local health care provider (or the Institute for Tropical Diseases) for more specific information.

We suggest you check with your doctor before taking any motion-sickness medication. It is possible to buy this medication in Ecuador or purchase the medication recommended by your doctor in your home country.

Since the Islands are situated on the Equator, we recommend that you bring lightweight clothing and of course, don't forget your swimsuits, sunscreen, and good footwear for walking. Take a look at our packing list to get an idea of what else to bring.

On board the plane, passengers may take up to five liters of alcohol with alcohol contents between 24% and 70% per person, as checked luggage. On board a cruise, the amount depends on the boat, however most allow passengers to bring 1 bottle of an alcoholic drink per cabin.

You can buy souvenirs in the main towns at the beginning and end of your cruise.

You can buy a cell phone chip at any shopping center in Quito or Guayaquil.

There is limited phone coverage in Galapagos, but you can buy a SIM card that will work with the main towns. Once you start sailing, cellphone reception will be very limited/nonexistent.

Included in the price is: onboard accommodation, three meals a day, purified drinking water, visits/ excursions to the Islands with an English speaking naturalist guide, panga rides, our famous 24 hour client support service, and taxes.

Not included in the price are the flight tickets to and from the Galapagos Islands, the National Park entrance fee US$200 (subject to change), and the INGALA Transit Control Card (US$20, paid in either the Guayaquil or Quito airports), alcoholic drinks on board, tips, transfers, and all other personal expenses.

When your reservation has been confirmed, you will be required to pay 30% of the total trip price as a deposit. The remainder should be paid 90 days before departure. In the case of last minute bookings, you are required to pay the total amount stated in your invoice to confirm your reservation. For more detailed information, click here.

We accept payments with Visa, Master Card, American Express, Discover, e-checks, or payments from your PayPal account. To hold your reservation, we need a deposit of 30% of the total cruise price.

All tourists visiting the Galapagos Islands must pay an entry tax to visit the archipelago to the Ecuadorian National Park System. On its website, the Galapagos National Park announces that, "Funds from the entry tax for tourists are used to finance the conservation of biodiversity (...), and benefits the local community (...) and services directly related to tourists."

The Galapagos National Park fee must be paid in cash at the airport in Galapagos upon arrival. The amount of this entrance fee depends on the age and nationality of the tourist. Most foreign tourists over the age of 12 pay US$200, while children pay US$100.

Visitors from the Andean Community and Mercosur nations over the age of 12 pay US$100, and children pay US$50. Ecuadorian nationals over the age of 12 pay US$30, and children pay US$15.

It is not possible to pay the entry fee with a credit card, only with cash.

When you arrive to the Islands, you will find a special counter where you have to pay this fee.

The Governing Council of Galapagos uses the Transit Control Card (Tarjeta de Control de Tránsito or TCT) to monitor visitors’ time spent on the islands.

The Transit Control Card must be paid in cash at the Quito or Guayaquil airport before you take your fly to the island. Visitors must go to a booth in the airport with their plane tickets to get the card, which costs US$20 (cash only).

It is not possible to pay the entry fee with a credit card, only with cash.

There is an online service, in case passengers do not prepay for this service. You can enter your information online before traveling to the islands. However, it is mandatory to arrive two hours prior to your scheduled flight departure in order to pay and get the Transit Control Card from the Galapagos Government Council, which must be kept with you until you leave the archipelago.

Not if you have US dollars. In 2000, Ecuador adopted the US dollar as its official currency. Just make sure you bring cash bills in good condition with you; if they have tears in them, they are likely to be refused.

It depends on the length of your cruise, please note that you need enough cash for the Galapagos National Park fee (~US$200), Ingala Transit Control card (~US$20), alcoholic and soft drinks, souvenirs, tips, and in some yachts you will have to rent wetsuits and/or kayaks.

In Ecuador, there is no established amount for tipping. However, based on our clients’ experience, and if you think that the service has been excellent, we recommend for Ecuador Continental tours, US$8 to US$15 per traveller, per day. In Galapagos the average is US$10 - US$15 per day, per guest for budget / midrange trips, and US$20 - US$25 per day, per guest for first class / luxury cruises (the crew will divide it equally among them), plus any amount you leave to the guide.

The official currency of Ecuador is the US dollar. If you are coming from the United States you do not need to exchange your money. People coming from other countries are able to exchange money at the international airports in Quito or Guayaquil, located in banks and exchange areas.

Only a few itineraries offer free time in the main ports, where you can find a few ATMs; we recommend that you bring enough cash with you, before you arrive in the Islands, for your personal expenses.

You can call your family and friends from Puerto Ayora (Santa Cruz Island), where you will have access to Internet facilities.

There is no dress code on board our Galapagos cruises. The only requirement, for lunch and dinner, is that you wear shoes. There are exceptions, such as with these ships: La Pinta, Silver Sea, Celebrity Xpedition, Santa Cruz, Isabella II, and Legend that will ask you to wear long pants during meals.

Most of our cruises will assign double cabins to all passengers, unless you want to pay a single supplement if you are traveling alone. Triple cabins can also be arranged on request, depending on availability and the vessel you choose.

In the cabins, as well as on the Galapagos Islands, smoking is not allowed. However, on smaller boats, you can smoke on the deck, and bigger ships normally offer designated smoking areas.

If you want to do a land based or island hopping tour, it’s possible to have internet access in the hotels and in different restaurants located in the towns on San Cristobal Island, Santa Cruz Island, and Isabela Island. However, connections are often slow and it will not be possible to use WiFi while on board the daily yacht tours.

Regarding cruises, most destinations are too far from the main towns to receive efficient signals for internet use. However, close to the inhabited Islands you may have better signal. It is important to know that just some cruises offer internet service with a slow satellite connection, and some will charge a fee for this service.

There are 110v (2 flat prongs, like the ones in the United States) in all ships and on the mainland. In some of the ships there is 220v on the social areas, we recommend to bring your own adapter if needed.

Most boats will offer free water, tea, and coffee. The prices will differ depending on the category of every boat. Usually a cocktail costs around US$10, a bottle of beer around US$6, a bottle of wine will vary depending on the quality, from around US$30 to US$60.

The rates for the wetsuits depends on the ship, contact your trip advisor for more details.

The corkage fee depends on the boat. The average price can range from US$10 to US$40 per bottle, as it depends on the type of alcoholic drink you bring on board.

Each trip advisor is responsible for sending a reminder of the final payment to their customers at least 5 days before the deadline.

Yes, you can send your renewed passport once you have it.

The service voucher will be sent via email. However, if you would like a physical copy, we can send it to your hotel if you send us the address at least 15 days before starting your tour.

You can get in contact with us through one of our emergency numbers detailed in the final voucher, or you can send an email directly to your trip advisor.

You will receive your service voucher no later than 30 days before your trip begins, as long as you have submitted all the required information and the full payment has been received.

The service voucher will be sent via email once you have sent the total payment for your reservation. The flight, hotel, and cruise reservation numbers will be sent in the service voucher document. Some operators will not send electronic air tickets because they will have reservation numbers for all tickets on the cruise.

Your guide may change, this is why we do not give you their name or phone number in advance. Generally, your guide will be the same throughout the trip and you will meet them at the beginning of your tour.

A representative from our company, the hotel, or the boat will have a sign with either the hotel or boat name, since most of the time the transfers are a shared service. In the event that you confirmed a private service, the sign will have your name on it.

Please make sure to look for a sign with the name of the ship or your last name.

The physical voucher is not necessary, you can have an electronic copy of the voucher without having the physical document.

In case there is a change to your itinerary, we need a phone number in order to contact you.

Each boat indicates meeting points, which depend on the confirmed itinerary. Both the meetinging points and itineraries can not be changed or altered as they are planned and established weeks/months in advance by the operator and the Galapagos National Park. It is not possible for boats to pick up each passenger from their hotels because time would be lost for the first activity that is established in the itinerary.

It is not necessary to print your voucher.

A copy of the credit card and passport of the cardholder must be sent in order to confirm that the card belongs to the client.

We highly recommend you do so! Have a look at our entire Trip Extension section where you can find out how to get to know mainland Ecuador and its major cities.

Yes, you can travel Galapagos however many days before your trip and stay in one of the islands; there are hotels in Puerto Ayora, San Cristobal, and Isabela.

Quito
Luxury: JW Marriott Hotel, Illa Experience Hotel, and Casa Gangotena.
First Class: Swissotel, and NH Collection Hotel.
Midrange & Budget: Vieja Cuba & Casa Gardenia

Guayaquil
Luxury: Hotel del Parque, and Hilton Colon Hotel.
First Class: Holiday Inn, and Courtyard
Midrange & Budget: Hotel Palace, and City Plaza

Of course, we are happy to arrange that for you! Just have a look at our recommended hotels in Ecuador and let us know where you'd like to stay.

Please check our section for Scuba Diving Galapagos Tours.

Please check our section for Galapagos Scuba Diving FAQs.

Please check our section for Galapagos Hotel Based Tours.

Please check our section for Galapagos Hotel-based Tours FAQs.

An island-hopping tour that allows you to spend more time on the different inhabited islands. You will stay on one island for a few days and explore the surrounding areas before moving onto a different island for a few days, and so forth.

A land-based diving tour is a tour that allows you to sleep on land in a hotel (on 1 island for your tour), and during the daytime you will have excursions to different diving sites.

Our special designed multi-sport adventure tours allow you to kayak, mountain bike, ride horses, or snorkel up-close and personal with the world's most fearless wildlife. Tours include lodging in the islands of Santa Cruz, Isabela, and San Cristobal, offering luxury and first class accommodations.

All the islands have their charm, and it is possible to stay in 3 of the 4 inhabited islands in the Galapagos. The island with the largest number of attractions is Santa Cruz, since from this island you can take daily tours to other nearby islands such as: Bartholomew, North Seymour, South Plaza, Floreana, and Santa Fe. Furthermore, on the San Cristobal and Isabela Islands there are several tour options that can be taken on each island.

All land-based tour rates are based in predetermined hotels, which have been chosen for their proven quality of service and amenities. Do you have a particular hotel in mind? Feel free to contact us to tailor-make your Galapagos experience, while keeping in mind that rates may vary.

Yes! You can combine as many types of tours together as you would like. Contact one of our trip advisors for free trip planning.

Depending on your tour length, you can stay on up to 3 inhabited islands – Santa Cruz, Isabela and San Cristobal – and explore the best visitor sites in each destination. Additionally, 1-day tours are planned to islands near Santa Cruz, such as Bartholomew, South Plaza, North Seymour, and Santa Fe.

Generally, land-based tours include accommodation, meals, guided tours, and transportation between visitor sites. Meanwhile, flights to and from the Galapagos, the National Park entrance fee, the Transit Control Card, and soft/alcoholic drinks are not included. Please check the “what’s included” section in each tour for more specifics.

Services are provided by trusted local operators, who are constantly monitored to ensure the best service and experience for the passenger.

Travel Insurance is not included but is highly recommended for all travellers to the Galapagos Islands. Please check our preparations and requirements page to start planning your tour.

All of the inhabited islands of Galapagos have hotels. The majority of the hotels are located on Santa Cruz Island in Puerto Ayora, followed by San Cristobal Island in Puerto Baquerizo Moreno, Isabela Island in Puerto Villamil, and finally Floreana Island in Puerto Velasco Ibarra.

We have a rating system that allows you to see what kind of hotel or hostel you can book. There is a wide range of options from budget to luxury, so you can choose what you like. There are hostels, hotels, B&Bs, guest houses, and specialized camping options. Not sure what’s right for you? Ask one of our trip advisors for some extra help!

There are 4 islands that have small towns where hotels are located: Santa Cruz, San Cristobal, Isabela, and Florena. The majority of hotels in the Galapagos are located within walking distance to the main piers on each of these islands. Despite a few hotel options in the highlands of Santa Cruz, all of the hotels are strategically located in the towns/villages near the water.

The Galapagos has four inhabited islands that each offer hotel options: Santa Cruz, San Cristobal, Isabela, and Floreana. The other islands and islets of the archipelago are not inhabited by humans, and do not permit any overnight stays. In fact, visiting sites are only accessible from 6 am to 6 pm.

All hotels in Galapagos offer general services for their passengers. These include maid service, towels, soap, and shampoos. Some hotels offer an included breakfast in the price, and some even include three meals a day. Depending on the hotel, the following services vary: in-room television, bar, pool, jacuzzi, book exchange, restaurant, airport transfers, air conditioning, wifi, unlimited drinking water, travel agency, or tour booking services.

The electric voltage in the Galapagos Islands is 110v, generally with a two-prong wall socket (the same that is found in the United States). Be sure to bring the proper adaptors you may need for your Galapagos Islands vacation.

Depending on the hotel, WiFi services may be included, or there may be a communal computer that can be used. There are several internet shops on the inhabited islands that provide wifi as well as communal computers with a varying range of technological equipment: microphones, webcams, telephone booths, CD and DVD burning, etc.

Tap water in the Galapagos Islands should not be consumed. Bottled purified water is always recommended. Certain hotels offer free refills for your travel water bottle. There are also several little shops and mini-markets where bottled water is accessible (by the gallon or in individual bottles).

Hotel-based tourism is a growing trend in the Galapagos. Many hotels offer packages that include day tours to other islands, or can arrange such tours for passengers upon arrival. Tour operators and travel agencies can also book island-hopping trips (staying overnight on various inhabited islands). It is always best to book ahead, as things can quickly fill up.

On a land-based tour you can hike, snorkel, kayak, swim, and have dinghy rides at the most pristine visitor sites the Galapagos National Park has to offer. Additionally, you can experience the social and cultural life of the charming port towns where your hotel is located. Diving and multisport adventure tours offer sport-oriented activities and diving, which are also available for land-based tours.

Inter-island travel is a daily event and takes place either by air or by sea. There are daily speed boat trips between San Cristobal, Isabela, and Santa Cruz ($20-$30 one way per person). Each of these islands also operates daily flights with advanced bookings. Keep in mind that the airport used for Santa Cruz is actually located on Baltra Island (a bus-ferry-bus system gets you there easily).

The inhabited islands have several restaurants/ bars that have music and dancing in the evenings. Santa Cruz offers the most options, followed by San Cristobal, and then Isabela. There are often local outdoor concerts, fundraisers, or events going on in town.

As the hotels are generally located within walking distance of the main piers. In the Galapagos Islands, taxis are an inexpensive way to get around if you are traveling with heavy luggage, or do not wish to walk; a base $1.50 fee is charged per trip to any destination in town. Taxis in the Galapagos Islands are white pick-up trucks and are easily accessible. Hotels that are out of town will cost more to get to, or offer daily transfer services.

The travel time depends on the distance between each island, the climate, and the current of the sea. The approximate times are: Puerto Ayora / San Cristobal (2 hours) and Puerto Ayora / Isabela (2 hours, 30 minutes).

If for some reason you wish to change hotels during your visit, it will depend on the time of year. During high season, hotels tend to fill up quite quickly and a reservation will be needed in advance. It is easy to relocate on the same island, as you can simply walk to your new hotel, or take a taxi.

There are several phone/internet centers on the inhabited islands that offer international calling options such as Skype, MSN messenger, or landlines. Some hotels may have in-room telephones as well. Depending on visitors’ cell phone providers, cell phones can be activated for use in the Galapagos Islands, but this is often pricey. Check with your local cell plan provider for details.

In Puerto Ayora and San Cristobal there are several ATM machines which accept the following cards: Mastercard, Visa, Diners, Cirrus, Plus, BanRed, Maestro, and Nexo. Be aware that there is often a daily limit to the actual machines (as well as your card) in town in order to avoid running out of cash! There are also banks in Puerto Ayora where Traveler's Cheques can be exchanged for a fee.

Mail can be sent from any of the inhabited islands, but be prepared for it to take a long time to arrive in its destination. Many people find the Post Office Bay visitor site, on Floreana Island, a faster way of sending mail!

Cruise diving tours are perfect for travelers who want to explore more the remote areas of Galapagos as you’ll be spending your time traveling between islands while asleep in your cabin at night. On these tours, there is also a great combination of water activities like snorkeling and kayaking, and land activities such as hiking.

Island-hopping tours are great for anyone who prefers to sleep on land and have free time to explore many local towns in the evening and nighttime.

You will have more opportunities with an island hopping tour to explore the highlands of each island you stay on as well as more flexibility with your activities.

hotel-based tour is great for those who really want to explore every inch of one island, have more time at each visitor site, and sleep on land.

When you stay in one hotel you will spend less time in transit between Islands and really get familiar with the culture of the town you stay in.

All liveaboard boat tours use top navigational equipment, safety aides, and safety equipment, including: VHF and HI-SUB radios, GMDSS, Furuno GPS, Depthsounder with alarm, EPIRB, defibrillator, Oxygen system, and first aid kits. All of the required safety equipment and drills are carried out.

All meals are included on live aboard tours. The Galapagos Sky and the Aggressor III include national brand alcoholic beverages, while other live aboard tours do not include alcohol. Each ship offers a range of national and international cuisine to satisfy the weary diver! For day-trip diving, snacks, water, and soda or juice, as well as a meal are included during the day.

Most diving cruises have the following gear available for rent: BCD, Reg-set, wetsuit, mask, snorkel, fins, computer, and gloves.

Diving cruises are normally 8-days.

There are no diving cruises that run short itineraries because Wolf and Darwin Islands are the most famous islands for diving, and they are located far away from the main group of islands. It's an all night voyage to get there and since these are the premiere diving sites, boats will stay there for a couple of nights.

Most boats include at least two Galapagos National Park certified dive guides.

For Live aboard tours: Darwin and Wolf Islands. Here, you'll have the best chance to see whale sharks and large schools of hammerheads.

For Land-based tours: Gordon Rocks to see hammerhead sharks and North Seymour to see white-tip reef sharks.

Galapagos diving conditions can be challenging. Currents are moderate to strong and may require you to grab hold of rocks below the surface so you don't drift away. Surges may create difficulties during your safety stops. The average visibility is 10 - 21m (30 - 70ft), but can be less.

Divers must follow their Dive Master and Galapagos Marine Reserve rules at all times. Divers must stick with the group and their Dive Master at all times, remain with their buddies, and ascend in pairs. Safety Stops are obligatory for all Galapagos dives.

June to December. However, September November is the best time to see the most wildlife, but the waters will be colder. The water for diving is cold all year-round, but even COLDER during this time of year, with thermoclines as well. Wetsuits of 7mm will be needed, as well as a hood and gloves.

There are two seasons in the Galapagos Islands: June to December, the islands experience their cooler, dryer “garua” season. January to May is the warmer season.

There are several daily flights to the Galapagos Islands (Baltra/ Santa Cruz Island or San Cristobal Island) from Guayaquil and Quito in the mainland of Ecuador. Many dive packages will include the flights.

Regarding luggage, no more than one 23 kg checked bag per person, and one additional regular size carry-on bag of 8 kg is allowed.

Flying from Quito to Galapagos takes around two and a half hours. Most of these flights make a 30 minute stop in Guayaquil, but you won’t have to exit the plane.

Arrivals and departures in Galapagos can take place in one of two airports: San Cristobal Island, or on Baltra Island (the airport used for Santa Cruz Island). When leaving Quito or Guayaquil, all passengers are charged a $20 US Transit Control Card, and upon arrival to the Galapagos Islands, a $100 (subject to change) US National Park Entrance Fee is charged to all international passengers. Click here to learn more about these entrance fees.

Besides an underwater camera or video camera to capture all the magic, we recommend bringing necessary items for land visits, such as a good sun hat, sunscreen, and eye protection. The sun here is extremely strong. Be sure to bring your diving license and insurance information as well. Click here for a packing list for a Galapagos tour.

Divers are encouraged to bring their own equipment to the Galapagos Islands. Your dive watch and other diving gadgets are key, as well as a valve adapter for DIN valves. Some equipment can be rented, but be sure to book ahead to get the right size. You do not need to bring weights or weight belts, unless you prefer a weight-integrated belt. Click here to view a general packing list for a Galapagos trip.

Ecuador uses US currency.

Galapagos dive sites can be challenging due to currents and surges. Only experienced divers should be going on liveaboard boat tours.

Yes. Diving insurance is mandatory for the Galapagos Islands. Do not confuse regular medical insurance with diving specific insurance, like DAN (Divers Alert Network). There is a Hyperbaric Chamber in Puerto Ayora, and all live aboard tours charge an extra $35 fee to help keep this important service and its staff operational in the islands. Click here for a complete list of Galapagos travel requirements and regulations.

Under certain circumstances, which depend on your dive application, health certifications may be required. Children 10 and older are allowed only if they are certified divers. If non-divers, children must be 16 years of age or older.

Most of the cruises have double cabins, not single cabins, but when you book online there is the option for a single cabin. However, pricing is calculated per person, not per cabin. So, when you book a double cabin for just one person, you have to pay a single supplement. There is an option to share a cabin if you are willing, simply contact one of our trip advisors and ask about shared tours on cruises.

There are only a few cruises with triple occupancy options. When looking online, this triple occupancy option is not available since it is not common. Please contact one of our trip advisors for more information about this option.

Yes, kids have a special discount, but it depends on each boat. When booking, let us know the number of kids, under the age of 12, that you will be traveling with. Please note that if there is already a special promotion on a tour, a kids discount may not apply.

No, there are some extra fees that you need to pay: the Transit Control Card (migration card) before taking your flight to the Galapagos Islands, and the Galapagos National Park Entrance Fee once you land in the Islands. These fees are not included in the price, and most tours do not include these in their prices.

Please contact one of our trip advisors, or you can chat online with us for special assistance.

Yes, once you have booked online and we have charged your credit card, one of our trip advisors will contact you, and he or she will send you all the documents that you need for your trip to the Galapagos Islands.

Here you can read the details of our cancellation policies here.

Each cruise has specific details on what is included and not included onboard. You can check this information with your trip advisor, or on our website using the name of the boat.

Yes, you can make the first deposit of 30% of the total amount now, and the rest of the full balance (70%) 90 days before the cruise departure.

First, you will choose your travel dates, cruise, itinerary, and the number of people. Then you have to choose a cabin and the accommodation type (twin beds or king size bed). The system will show you all your options, and you will choose your tour. After, you will fill out your personal information then enter your credit card information. You will receive the booking confirmation to your email after your payment.

Please feel free call us:
Toll Free USA/CAN: 1-800-811-4037, Ecuador Office: +593-2-6020-851, or write to us using the online chat.

Once we charge the payment to your credit card, the cancellation policies will apply. We recommend you contact your trip advisor for any further questions. Our policies are found here.

The promotions are applied automatically in our system.

Yes, if you want to add another traveler you can ask your trip advisor to double check availability, and they will help you.

If there is availability, you can select a cabin and the accommodation type, and let your trip advisor know. However, if the boat only has a few spaces, a cabin may automatically be assigned to you.

When you select a specific date for a boat, the next page will show you more information on that specific boat (itinerary, photos, and other technical specifications). If you need more detailed information about the chosen boat you can go to this link, where you can find all cruise options and information on all boats.

You cannot choose your flight because we have to check the availability based on your preferences, travel dates, route, and cruise itinerary.

Once you book your trip, a trip advisor will contact you and ask you about allergies, food restrictions, or any other important information.

Yes, you can charter the whole boat, we just have to check availability. Please contact one of our trip advisors for charter options.

Please let us know the name of the boat and your travel dates. It is possible that the boat does not have availability for your travel dates, but we can check for you or give you other options.

We do not include travel insurance in the rates because we do not offer our own travel insurance. We recommend our passengers to purchase this on their own.

Of course, we recommend you book any extra service with us. We can coordinate everything for you, and also change the dates for your domestic flights after or before the cruise.

Yes, we can help you book a trip extension in Ecuador and/or Peru; you can ask your trip advisor for a quote. Please use the following link to check some trip extensions.

Yes, we can help you select and book any flight route you prefer.