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F.A.Q. - Frequently Asked Questions

Flight to the Galapagos

Q: How long is the flight from Ecuador to Galapagos?
A: It depends from where you depart. Flights to the Galapagos leave from Quito and Guayaquil. It takes about half an hour to get from Quito to Guayaquil and roughly one and a half hours from Guayaquil to the Islands.

Q: Are there luggage restrictions on the airplanes?
A: Only one checked suitcase (44 lbs., 20kg) and one carry-on bag are allowed. Thank God bathing suits and shorts don't weigh that much!

When to go and what to bring

Q: What should we bring?
A: Since the Islands are situated very near the Equator, we recommend you to bring lightweight clothes. Bring, of course, your swimming suits, sunlotion, and good footwear. Please have a look at our packing list to get an idea what to bring.

Q: When is the best time to travel to Galapagos?
A: Since the climate is always pleasant year round, there is no "best" or "better" time to fly to the Galapagos. However, you might take other factors, such as High Season vs. Low Season etc. into account. Please have a look at our "When to go" page and decide when it's best for you to travel to the Islands.

Taking precautions

Q: Are there any immunizations required/recommended?
A: For the Galapagos Islands there are no immunizations neither required nor recommended. If you, however, intend to spend more time in Ecuador, especially in the jungle, immunization is highly recommended. As this changes from time to time please check with your local health office (or the Institute for Tropical Diseases) a few weeks in advance of your trip.

Q: Will we have to exchange any money before we travel to Ecuador or once in the country?
A: Not if you have US dollars. In 2000, Ecuador adopted the US dollar as its official currency. Just make sure you bring cash bills in good condition with you. If they have tears in them, they are likely to be refused.

Payment regulations

Q: When do we have to pay?
A: First you pay a 30% of the total trip price as deposit at the time of confirming the reservation in order to reserve your spot. The remaining price should be paid 60 days before departure. In the case of last minute bookings you have to pay the total amount stated in your invoice to confirm your reservations. For more detailed information, click here.

Q: What form of payment do you accept?
A: We accept payments with Visa, Master Card, American Express, Discover, e-checks or payments from PayPal account. To reserve your spot, we need a 30%  deposit of the total cruise price.

Q: What is the National Park entrance fee & how can I pay it?
A: The entrance fee amounts to $100. You'll pay it in cash when you enter the Galapagos National Park on the first day of your arrival.

Included in your price

Q: What is included in the prices (for the boats)?
A: Included are the accomodation ob board, three meals a day, purified drinking water, visits and excursions to the Islands with an English speaking naturalist guide, Panga rides, our famous 24 hour client support service, and taxes.

Q: What is not included?
A: Not included in your price are the flight tickets to and from the Galapagos Islands, the National Park entrance fee ($110), alcoholic drinks on board, tips, transfers, and all kinds of personal expenses.

On the boat/On the Islands

Q: Is it possible to make phone calls to my home country?
A: You can call your family and friends from Puerto Ayora (Island: Santa Cruz). You also have internet facilities there.

Q: Is there a dress code on board?
A: There is no dress code on board our Galapagos cruises. The only requirement for lunch and dinner is to wear shoes or sandals. There are exceptions like the: Parranda, Explorer II, Xpedition, Sta Cruz, Isabella II, and Legend that will ask you to wear long pants during meals.

Q: Are single or triple suites available?
A: Most of our cruises will assign double cabins to all passengers unless you want to pay the single supplement if traveling alone. Triple cabins can also be arranged on request, depending on availability and the vessel you chooses.

Q: Is it allowed to smoke on board or on the Islands?
A: In the cabins, as well as on the Galapagos Islands, it is not allowed to smoke. On smaller boats, however, you can smoke on deck. The bigger (cruise) ships even offer certain smoking areas.

Trip Extention

Q: Can I extend my stay before and/or after my cruise?
A: We highly recommend you to do so. Have a look at our entire Trip Extention section and get to know mainland Ecuador and its major cities at its best!

Q: Can you make hotel reservations for us in Ecuador?
A: Of course! We are happy to arrange that for you! Just have a look at the recommended hotels in Ecuador and let us know where you'd like to stay.